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    Tailor AI · Help · Troubleshooting

    Why did performance drop after launching Tailor? How do I roll back fast?

    From the Tailor AI team · Reviewed

    rollbackderampperformance-droptroubleshooting

    Answer

    Fast rollback: Deramp. Deramp traffic back to control using either the Tailor Chrome extension or the web app at app.tailorhq.ai. Confirm metrics stabilize, then diagnose.

    Deramp sends traffic back to control — it reduces treatment exposure to 0% without removing the experiment, so you can investigate without losing the configuration. Most drops come from broken tracking, a variant breaking UX, incorrect targeting, or a coincidental traffic mix shift.

    What I'd do next

    1. Deramp to 100% control immediately using the Chrome extension or web app at app.tailorhq.ai.
    2. Diagnose: tracking, variant UX, targeting, traffic mix.

    Caveats

    If the drop is from a traffic mix shift (not the variant), deramping won’t fix the underlying cause.

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