All plays
Forms & checkout
Offer social sign-in beside guest checkout, never instead of it
Contested
Build this play with TailorWhen to use it
When account creation is only an email-and-password form and the funnel loses people at the credentials step.
How to run it
- 1Add Google or Apple sign-in next to an existing guest checkout. Judge it on completed orders, not on how many people made accounts.
- 2Match the providers to the audience: Google for B2B, Apple for iOS-heavy consumer traffic.
Why it works
Make the action easier to complete
Single sign-on removes the credential step for people who want an account, so it belongs beside the guest path. Baymard's checkout research is emphatic that forced account creation is a top cause of abandonment, so guest checkout stays the default.
Source: Baymard checkout research
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