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    Audience personalization

    Soften the ask for cold traffic

    Strong evidence
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    When to use it

    When cold or paid traffic lands on a high-commitment CTA ('Sign Up Now', 'Buy Now') and conversion is weak.

    How to run it

    Offer a lower-commitment next step: 'Learn more', 'See how it works', 'Watch the demo'.

    Why it works

    Make the action easier to complete

    Visitors who won't commit on first contact will often take a smaller step. In the Obama 2008 experiment (Dan Siroker, later Optimizely co-founder), 'Learn More' beat 'Sign Up Now' by 18.6%.

    Source: Optimizely: Obama 2008 experiment

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